Frequently Asked Questions
Find answers to common questions about our celestial beauty products
Are Black Moon Cosmetics products cruelty-free and vegan?
Yes, we are 100% cruelty-free and vegan. We do not test on animals, nor do we use any animal-derived ingredients in our formulas.
When will my order ship?
Orders are typically processed within 2-3 business days. During high-volume collection launches, processing may take up to 5 business days.
Do you restock limited edition items?
Limited edition items are generally not restocked once sold out. We recommend signing up for our newsletter to stay updated on new drops and restocks of core products.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing your tracking number and a link to the carrier's website.
Are your lipsticks smudge-proof?
Our Liquid to Matte lipsticks are designed for long-wear performance and are highly transfer-resistant once fully dried.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location.